Privacy Policy

We collect information you provide directly to us and information collected automatically when you use our platform.

Information you provide:

• Account information: name, business name, email address, phone number, and password when you apply or register.
• Business profile: website URL, industry, business description, services offered, and social media links.
• Communications: messages you send through our contact forms, support inquiries, and emails.
• Payment information: billing address and payment method details for paid plans (processed securely by our payment provider).

Information collected automatically:

• Usage data: pages visited, features used, time spent on the platform, and actions taken.
• Device information: IP address, browser type, operating system, and device identifiers.
• Cookies and tracking technologies: as described in our Cookies section below.

We use the information we collect to:

• Create and manage your account and business profile
• Review and process your membership application
• Provide and improve our AI-powered reputation and SEO tools
• Facilitate connections and partnerships between members
• Send platform updates, newsletters, and service notifications
• Process billing and manage your subscription
• Respond to support requests and inquiries
• Detect and prevent fraud, abuse, or violations of our terms
• Comply with legal obligations

We do not sell your personal data. We may share your information only in the following limited circumstances:

• With other members (limited): your public business profile information is visible to other verified Genius Rank members to facilitate networking and partnerships.
• Service providers: trusted third-party vendors who help us operate the platform (e.g., hosting, payment processing, email delivery, analytics) under strict confidentiality agreements.
• Legal requirements: when required by law, court order, or to protect the rights, safety, or property of Genius Rank or our members.
• Business transfers: in the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.

We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small data files stored on your device.

You can control cookie preferences through your browser settings. Note that disabling certain cookies may affect platform functionality.

We retain your personal data for as long as your account is active or as needed to provide services. Specifically:

• Account data is retained for the duration of your membership plus 30 days after account closure.
• Billing records are retained for 7 years to comply with tax and accounting regulations.
• Support communications are retained for 2 years after resolution.
• Analytics data is anonymized after 26 months.

Depending on your location, you may have the following rights regarding your personal data:

To exercise any of these rights, contact us at privacy@geniusrank.com. We will respond within 30 days.

We implement industry-standard security measures to protect your data, including SSL/TLS encryption, secure data storage, and access controls. Our team regularly reviews and updates security practices.

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security. In the event of a data breach that affects your rights, we will notify you as required by applicable law.